The pace of technology is rapidly advancing creating a need for faster and more robust broadband networks around the world. Our years of experience designing, planning and building and managing networks – from transport networks to distributed access networks – give our customers the assurance of quality outcomes on their deployments.

With our strong bench of qualified and experienced specialists, our team can support any and all aspects of a network design, change, or implementation.

• We have teams that can plan, design and program manage HFC (hybrid fiber coaxial) and Fiber Optic network builds and upgrades of scale (Node Splits, Capacity Management, Network Consolidation)
• We have technical experts who are well-versed in the end-to-end delivery of Telecom, Enterprise and Cable/HFC based services (Voice, Video and Data)
• We have the background and experience to guide OSS/BSS platform options to align with your business goals

With a wide variety of skills and expertise in network build-out, as well as experience with complex data source environments, we can provide a strong, complementary resources to augment the success of your team.

Designing a security strategy requires a comprehensive understanding of your organization, your types of data, and specific threat exposures. The architecture of your technology environment is also key to identifying risk mitigation strategies that work within your environment.

Keyworks can ensure your IT environment appropriately through a build of simple, effective processes and impactful policies with a level of technical mitigation that is tailored specifically for your business.

Our team has extensive experience in all aspects of Network Security including: malware, forensics, investigations and security information & event management (SIEM). We support our clients with Vulnerability Assessments, Defect Reporting, Remediation Planning, as well as assist with prevention and mitigation strategies, and provide guidance on meeting complex compliance requirements.

We are inspired by disruptive technology, innovation that shifts paradigms, and business models that transform customer experiences. We are inspired by leaders who have a vision to pursue these types of innovation or product transformations – and who are tenacious and bold enough to enable that vision. These are the people and the businesses that keyworks helps to succeed.

We partner with technology innovators to find the right growth and go-to-market strategies. We leverage our own experience and our network of experts and investors to validate strategies, assess market opportunities, and assist with partnerships and development funding solutions.

In today’s business environment customers expect personalized, easy and transparent interactions. We can help you exceed your customer’s expectations from comprehensive CX strategy plans to customized process designs incorporating innovative technologies. Throughout the CX program we help monitor, measure, and fine-tune the initiatives based on data collected from the voice of the customer and employee.

It transcends your culture from the leadership team to the front-line staff, from branding & marketing campaigns to IT system integrations, from customer insights to employee engagement. Through a collaborative approach, we deliver a continuous improvement plan incorporating governance models, knowledge management, reporting & analytical tools, and leading change management practices to embed a customer-centric culture into your whole organization.

Measuring NPS and CSAT is not sufficient anymore. The true value of customer experience is reflected through stronger brand loyalty, greater employee engagement and ultimately, increased revenues. With more measurable practices available, it is becoming more viable for organizations to highlight the financial returns of their CX initiatives and garner key organizational support and buy-in. Our team includes CX, finance and operational professionals to provide balanced insights into your strategy.

Leading organizations are utilizing customer-forward thinking to separate themselves from the pack and capture larger market share. With the rise of the Chief Customer Officer, organizations are being forced to take a more proactive approach to accelerate their growth and address competitive forces. Don’t wait until the mass customer exodus and see how keyworks can help deliver on your business objectives through the customer value proposition.

Whether you’re looking for standard, quick-fix recommendations or deep, innovative insights to accelerate your business, we work with our top advisors to deliver a solution customized for your needs. Our partner relationships allow us to focus on your needs first and foremost, rather than trying to fit your business into ours. Because at our core we are collaborative problem solvers, not salespeople.

Just like you, we know that sometimes we just don’t have all the answers. That’s why we partner with industry leading technologies and advisors to provide a comprehensive solution that is customized to your business needs. From our technology partners in Silicon Valley and Paris, to our trusted clients in the Asia Pacific, our reach is truly global.